The FCA’s Consumer Duty consultation; and why a Private Right to Action is necessary – February 10th 2022

This event has now taken place


Thursday, February 10th, 12pm to 1.30pm UK time"


Online symposium via Zoom.


There'll be a great line-up of speakers plus ample scope for discussion and debate.

Why you should attend

Consumers harmed through scams and financial crime find it extremely difficult to get compensation and/or justice. That harsh reality is even more unacceptable when the harm they have suffered has been brought about in part or in whole by catastrophic regulatory failure.

The FCA is currently consulting on the introduction of a new Consumer Duty. We believe that it will fail to provide meaningful improvements in consumer protection and routes to justice without a desperately-needed Private Right to Action. We also believe that the FCA’s consultation is not in keeping with what Parliament obliged it to do in the Financial Services Act 2021, where it was tasked with consulting on a Duty of Care.

This is a must-attend event for victims of all kinds of scams and financial crime; consumer groups intending to respond to the consultation and all other stakeholders that want to help the FCA to become fit for purpose. There’ll be ample opportunity for attendees to discuss how to optimise their responses to the consultation for the greatest impact.

Here's the programme so far...

Andy Agathangelou

Founder, Transparency Task Force; Governor, Pensions Policy Institute; Chair, Secretariat Committee, APPG on Pension Scams; Chair, Secretariat Committee, APPG on Personal Banking and Fairer Financial Services; Chair of the Violation Tracker UK Advisory Board

Mark Bishop

Leader, Connaught Action Group

Peter O’Donnell

Chairman, New South Law

Richard Emery

Bank Fraud Investigator

Further information about the TTF

You can click on the button below to read about the 130+ Transparency Task Force Ambassadors. The list includes world class academics and highly respected thought leaders from right around the world.

Click here to see the TTF Ambassadors

Transparency Task Force Advisory Group

You can click on the button below to read about the Transparency Task Force Advisory Group, which is Chaired by the former Chair of the Financial Conduct Authority’s Financial Services Consumer Panel.

Click here to see the TTF Advisory Group

If you want to read testimonials…

If you haven’t been to one of our events before you can use the link below to read some testimonials:

Click here for Testimonials

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