What’s it Going to Take to Fix Financial Services in Europe?

Online symposium using interactive Zoom. 

Tuesday, October 27th, from 6pm to 8pm CET

If you are ready to book your place, use the button below; 

Otherwise read on for further details…

Once your place is secured, you will be Emailed the details you need to access the event through Zoom.

For any queries please contact us.

Sponsorship opportunities available – please get in touch

Executive Summary; scroll down for the speakers and to make bookings


This symposium is all about galvanising support for the positive, progressive and purposeful finance reform that is so desperately needed.

If you believe there is scope for the financial services sector in Europeto serve society better, then this is an event for you. 

If you know about problems around market conduct that need fixing then, please do all you can to participate – we want to hear from you. 

Furthermore, if you have ideas about what can be done to make a positive difference, then it’s vital you get involved. We know there are many great ideas that can help drive the transformational change; and we want to shine a big bright light on those ideas. 

There are many important questions that need to be discussed and our events are all about creating a forum where people can “tell it as it is” and be heard, not ignored, such as:

  • Do the financial regulators in the Europe have sufficient powers to properly govern the sector?
  • If they do have sufficient powers, are those powers being used effectively?
  • If not, is regulatory capture a factor?
  • Are vested interests getting in the way of consumers getting good outcomes?
  • Are there positive innovations available that are being ignored, because they challenge vested interests and the status quo?
  • Are the public finding it easy to get the information they need to make well-informed decisions?
  • Are class actions having to fill the void created by ineffective regulatory enforcement?
  • Are the fiduciary standard and best interest rules working as intended?
  • Is the financial services sector in Europe serving society as it should?
  • Has the Friedmanite idea of “maximising profit in the short term” spoiled the culture in financial services?
  • What are the underlying forces driving poor market conduct?
  • Is the regulatory framework in Europe working as it should? – if not, what can be done?
  • Should there be a Financial Consumers Bill of Rights?

These are the types of questions and issues that impact the public’s perceptions of the financial services sector, which has been riddled with various types of malpractice, malfeasance, misconduct and mis-sellingfor many years.   

It is obvious to everybody that the reputational integrity of the sector has been badly damaged in recent decades; and that’s why the Transparency Task Force is initiating and facilitating a global conversation about what’s wrong in financial services; and what needs to be done to fix it. 

Furthermore, through the many discussions we are having with people around the world, we are creating a framework for finance reform that is designed to drive positive, progressive and purposeful change.

Please do join us for what promises to be an interesting, engaging and thought-provoking event.

There will be a range of stakeholders involved, including some of our Ambassadors and members of our TTF International community. 

We’ll also be touching on a range of insights, ideas and initiatives that are referenced in our new book, entitled

“Why we must rebuild trustworthiness and confidence in financial services; and how we can do it.”

Please get involved and be part of the solution.

Scroll down for further info, speaker details and to make bookings

Who should participate?

This online event will be of particular interest to individuals and organisations that authentically align with the idea that the financial services sector is important and that there is scope for improvement in how it works.

You can expect to be ‘amongst’ progressively minded and collaboratively minded people.

On the basis that “progress begins with realism” we’ll be running the event as a forum to enable everybody to “say it as they see it.” 

We will be facilitating the kind of candid yet constructive discussion that is needed to help move matters forward.

We don’t think any one person or organisation has all the answers; and we also think that all answers are worth listening to, so if you’ve got a point of view that you’d like to share, and are keen to hear the views of others, this is definitely an event for you.

This symposium will cover important topics that will be of particular interest to:

  • Think Tanks and Civil Society Groups with an interest in the financial ecosystem
  • Economists
  • Industry Observers, Commentators; the Media in General
  • Policymakers
  • Regulators
  • Politicians interested in the financial services sector
  • Financial Conduct Professionals
  • Sustainaility experts 
  • Bankers and representatives of Banking organisations
  • Risk Management Professionals
  • Compliance Professionals
  • Pension Professionals
  • Governance Professionals
  • Financial Planners and Wealth Managers
  • Fiduciaries
  • Financial Services Trade Bodies and Professional Associations
  • Academics and researchers in governance, stewardship, ethics, conduct and compliance in the banking, investment and pensions space; and more.


We will be using Zoom so you’ll just need access to a computer with Broadband connection. 

We will be structuring the event in such a way that it will be as engaging and as interactive as we can possibly make it. 

We’ll  be working hard to create as “life-like” an event as possible, with every opportunity taken to create interaction and engagement.

There will be several presentations with Q&A sessions and an open discussion and debate session towards the end.


Here’s the programme and timings, so far*

18:00 CET

Welcome to the symposium, introductions and initial exploration of the main issues; plus “Why we must rebuild trustworthiness and confidence in financial services; and how we can do it” by 

Andy Agathangelou FRSA

Founder, Transparency Task Force; Governor, Pensions Policy Institute; former Founding Chair, Friends of Automatic Enrolment; former Founding Chair, Association of Member Nominated Trustees.


18:20 CET

Presentation #1, for 10 minutes + 10 minutes Q&A with facilitated discussion, by

Philipp Woelk
EU Policy Officer, ShareAction

Philipp Woelk is EU Policy Officer at ShareAction’s Brussels office.

Philipp studied Economics & Politics at University College London and has international experience in ESG analysis and public affairs.

His current work on EU policy focuses on supporting the development of an effective regulatory framework of sustainable finance and long-term investment that ensures the interests of end-investors are heard and the financial sector helps deliver on ambitious environmental and social goals.

ShareAction is a responsible investment advocacy group working to build a global investment sector which is responsible for its impacts on people and planet. It does so by mobilising investors to take action to improve labour standards, tackle the climate crisis, and address pressing global health issues, such as childhood obesity. Over the last 15 years, ShareAction has used its powerful toolkit of research, corporate campaigns, policy advocacy and public mobilisation to drive responsibility into the heart of mainstream investment.

ShareAction wants a future where all finance powers social progress.

Visit shareaction.org or follow @ShareAction on Twitter to find out more.


18:40 CET

Presentation #2, for 10 minutes + 10 minutes Q&A with facilitated discussion, by

Dean McClelland
Founder & CEO, Tontine Trust

Dean McClelland is the Founder and CEO of Tontine Trust for which he is our September 2019 Transparency Award Winner.

Tontine Trust is a Fintech that aims to be a global disruptor in the pensions industry. Initially they will introduce tontine-style low fee lifetime income pensions in 33 countries in Europe which will be managed by the world’s first fully transparent pension scheme.

After studying Economics, Accountancy, Law& Computer Science at Griffith College in Dublin, Ireland Dean’s career has spanned equity sales trading, investment banking, and real estate investments, working in London, Frankfurt, UAE & Asia. As a serial fintech entrepreneur, Dean has demonstrated his ability to start new ventures, swiftly build teams and achieve financial success, embrace new technology to scale businesses, and adapt to market and business challenges to restructure company business models.

In 2017, Dean was asked to find a suitable lifetime income pension solution for family & friends. Having become frustrated at the lack of a simple affordable solutions, he committed himself to developing the most world’s most trustable lifetime income pension solution which could offer fair lifetime incomes to retirees without charging high fees.


19:00 CET

Short leg-stretch and comfort break, for 10 minutes

19:10 CET

Presentation #4, for 10 minutes + 10 minutes Q&A with facilitated discussion, by

Josina Kamerling

Head of Regulatory Outreach, EMEA CFA Institute

Josina Kamerling is Head of Regulatory Outreach for the Europe, Middle East, and Africa (EMEA) region for CFA Institute, and is based in the Brussels office. She is responsible for supporting CFA Institute policy development in the region, advancing the impact of advocacy efforts, and promoting capital market integrity and investor protection.

Josina participates in working groups at policy level, is a speaker at high level conferences on topics of Fair and Efficient markets, Investor Protection and Ethics.

She sits on the board of Observatoire de la Finance and is co-president of the Global Ethics prize for young people in finance: The Ethics in Finance prize.

Previously, Josina was a specialist adviser on financial services in the European Parliament for six years, and a Senior Banker as Head of Sales of various sales teams in financial markets both retail, institutional, central banks and corporates and as a global banker for large energy multinationals for 15 years in various EU countries.

19:30 CET

The “Just a Minute” Round

Inspired by the BBC Radio 4 programme, we have asked a selection of our attendees to spend just a minute sharing their thoughts on what has been covered during the symposium. 

But unlike the Radio 4 programme our speakers won’t be penalised for hesitation, repetition or deviation!

Franziska Fisken

Freelance ICT & Marketing Consultant



19:35 CET

Open discussion & debate for 20 minutes

19:55 CET until 20:00 CEST

Final conclusions; suggested next steps and close to the formal proceedings. 

However, for those that want it…

20:00 CET until 20:30 CEST

…informal, unstructured networking and informal conversation; fireside chat” amongst friends as it were.
* The programme will continuously evolve so is subject to change

Please click below to book your place

Once your place is secured, you will be automatically Emailed the details you need to access the event through interactive Zoom – please be sure to enter your Email address correctly. 

For any queries please contact us.

Further information about the TTF

You can click on the button below to read about the 130+ Transparency Task Force Ambassadors. The list includes world class academics and highly respected thought leaders from right around the world.

Click here to see the TTF Ambassadors

Transparency Task Force Advisory Group

You can click on the button below to read about the Transparency Task Force Advisory Group, which is Chaired by the former Chair of the Financial Conduct Authority’s Financial Services Consumer Panel.

Click here to see the TTF Advisory Group

If you want to read testimonials…

If you haven’t been to one of our events before you can use the link below to read some testimonials:

Click here for Testimonials

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